Once you’re logged in with your Apple ID and password, click your name, and a drop-down menu will appear. Click Sign in and type in your Apple ID and password. If you don’t see you Apple ID or email, that means you are not logged in. You can check this by looking at the upper-right corner of the iTunes window. Make sure you are logged in with your Apple ID. The first step is to open your iTunes app by clicking the icon on your PC’s desktop or your Mac’s Dock. If you’ve purchased a movie or a song by accident, or the file you’ve downloaded is broken, you can request an iTunes refund to get your money back. However, the company only does this once per customer, so you have to use this chance sparingly. In the past, Apple has refunded accidental app purchases or apps bought by kids without their parent’s permission. ![]() And lastly, your request will have to be reviewed by a team at Apple, and they may need to contact you for more information before making a decision. Second, there is no obvious way to ask for an Apple App Store refund. First, you need to provide a reason for the refund. Those outside the UK and EU, and those who have had their apps for more than 14 days can still request for a refund, but the process is a bit more complicated. European law requires Apple to issue refunds within 14 days of purchase without asking for a reason. However, if you’re from Europe, then you don’t even need to give a reason for your refund. Apple is willing to refund purchases as long as the reason is valid. You can ask to get your money back, and there’s a huge chance of your refund being successful, especially if you do it soon after making the purchase. Is It Possible to Get an App Store Refund?Ībsolutely. ![]() About Outbyte, uninstall instructions, EULA, Privacy Policy. Just an added tip – to make sure that the apps disappearing is not a computer glitch, run Mac repair app to delete cache files, broken downloads and other types of trash files that might interfere with your apps’ performance. If this happens, you can always apply for an App Store refund or an iTunes refund, depending on the Apple product you purchased. It means that you can no longer download your purchased app because it is completely gone from the App Store. Today, when developers remove their app from the App Store, they are also removed from the Purchased tab. However, that’s no longer the way things work now. So even though the app is no longer available on the App Store, those who bought it before can still re-download the app. In the previous version of App Store, developers can completely pull out their app from the store while making it still available for those who already bought it through the Purchased tab on their App Store. It wasn’t your regular game-got-dropped-off-the-store drama where games disappear from the App Store due to bugs or faulty updates. But what happens when the apps vanish from your App Store’s Purchased tab? EA fans made a huge uproar a few years ago when games like Dead Space and Need for Speed completely disappeared from the App Store. You can see the apps you’ve bought in the Purchased tab of the App Store, so you don’t have to pay for them again if you want to download the apps once more. Apps That Disappear From the Purchased TabĪll of the apps that you purchased or downloaded should still be accessible in the App Store in case you want to re-download them. ![]() This article will guide you through the process and the rules that apply. You can ask for a refund if you meet the criteria. Sometimes apps don’t work, or they don’t meet your expectations, but you don’t have to keep them. Learn how to ask for a refund for an app you purchased from the Apple App Store.
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